Parent FAQ

Q1: What role do parents play in the life of the match?

Parents play a supportive role within their teenager’s match, ensuring their teenager has the space and time to develop a personal one-to-one relationship with their teenager’s mentor that is fulfilling and rewarding for him/her.

Q2: I am unable to attend the Parent-Student Orientation. Can someone else attend on my behalf?

Yes, any supportive adult, who is 18 years of age or older, can attend the Parent-Student Orientation whenever a parent/legal guardian cannot. The parent/legal guardian is the only person, however, who can sign the required forms giving permission for the teenager to participate in the program.

Q3:  Are background checks conducted on your mentors before they are matched?

Yes, all prospective mentors must undergo an FBI background check (finger-printing), as well as a local and national background check, including validation of their social security number.

Q4:  How do I help with choosing my teenager’s mentor?

Parents help with choosing their teenager’s mentor by completing the “Mentor Preference Form”, as well as by responding to related questions on the Parent-Application and other forms. Parents can speak directly to a Program Manager to share any information that may assist with making the right match.

Q5:  I have concerns about my teenager’s mentor. What do I do?

Parents who have concerns about their teenager’s mentor should first speak with a Program Manager to receive support before voicing their concerns to their teenager, recognizing their teenager may not share in their sentiments.

Q6:  How often do parents and mentors communicate?

Parents and mentors typically communicate on an as-needed basis whenever a concern arises, recognizing the one-to-one relationship is between the mentor and teenager.

Q7:  When do parents and mentors meet for the first time?

Parents and mentors typically meet for the first time at the Mentors, Inc. Match Party.

Q8:  Will I receive contact information for my teenager’s mentor?

Yes, parents will receive the full contact information of their teenager’s mentor.

Q9:  Will my teenager’s mentor receive my contact information?

Yes, the mentor will receive the parent’s/legal guardian’s contact information.  

Q10:  Do parents or other family members attend visits with the teenager and mentor?

Given the one-to-one relationship between mentor and teenager, parents/legal guardians (and others) are not encouraged to attend visits together.

Q11:  If my teenager does not hear from his/her mentor, what should I do?

Parents/legal guardians should encourage their teenager to contact their mentor directly if he/she has not heard from him/her in a week. If more than two weeks has passed, the teenager should contact their Program Manager.

Q12: If I believe another mentor would be a better fit for my teenager, what should I do?

Parents/legal guardians who have concerns about their teenager’s mentor should first speak with a Program Manager to receive support before voicing their concerns to their teenager, recognizing their teenager may not share in their sentiments.

Q13: Can I enroll my other children in the program?

Yes, siblings can be enrolled in the program by following the 3-step enrollment process.

 

When your teen is ready, s/he can submit an online application to participate in the program by clicking the following link:  STUDENT APPLICATION

(Note: You can not save a copy of the online application, but you can print a copy before submitting.)

 

 

 

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